Privacy Policy

Information we collect

We collect only what we need to run your membership and connect you with the right discounts.

• Account details: your first and last name, email address, and password. Passwords are hashed by our authentication provider and are never visible to us.
• Membership details: the organization you belong to and the access code you used to join, and optionally your local, chapter, or worksite.
• Verification details: for organizations that require it, the member ID issued by your organization, used solely to confirm your eligibility.
• Contact details: a phone number, where you choose to give one (for example when signing up at an event booth).
• Location: your postal or ZIP code, where you provide it, used to show you vendors and offers that serve your area.
• Referral activity: your referral code, and the code of the member who referred you, so credit is assigned correctly.
• Device details: a push notification token if you enable notifications, and whether you joined from our website, iOS, or Android.
• Requests you make: when you request a quote, the vendor and category you asked about along with the contact details needed to fulfil it.

How we use your information

• To create and maintain your account and confirm you are eligible for member pricing.
• To show you the benefits, vendors, and offers available to your organization and area.
• To pass your request to a vendor when you ask for a quote.
• To run the Champion referral program, including tracking referrals and reward tiers.
• To send you service messages you cannot opt out of, such as email confirmation and password resets.
• To send marketing emails about benefits and offers, but only if you opted in.
• To send push notifications, only if you enabled them on your device.
• To keep the service secure, diagnose problems, and improve how it works.

We do not sell your personal information

Buyer's Edge does not sell your personal information, and we do not share it with third parties for their own advertising purposes.

Who we share information with

We share personal information only in these situations:

• Vendors: when you request a quote or ask to be contacted about an offer, we pass the details needed to serve that request to the vendor concerned. Any purchase you then make is between you and that vendor, under their own privacy practices.
• Your organization: we may share aggregate participation figures, such as how many members have enrolled. We do not share individual purchase activity.
• Service providers who operate the service on our behalf: our hosting and database provider, our email delivery providers, and the push notification service. They may process your information only on our instructions.
• Legal reasons: where we are required to by law, or to protect the rights, safety, or property of members, the public, or Buyer's Edge.

Marketing emails

You will only receive marketing email from us if you opted in, and you can unsubscribe at any time using the link at the bottom of any marketing email, or by contacting us. Unsubscribing from marketing does not stop essential service messages such as password resets.

Push notifications

If you allow push notifications, we store a device token so we can send them. You can turn notifications off at any time in your device settings, or adjust which types you receive in the app under Account.

How long we keep your information

We keep your account information for as long as your account is active. If you close your account we delete or anonymise your personal information, except where we must keep records to meet a legal or accounting obligation.

Your choices and rights

You can view and update most of your details in the app under Account. Depending on where you live, you may also have the right to request a copy of the personal information we hold about you, ask us to correct it, or ask us to delete it. To make a request, email privacy@buyersedgeinc.com and we will respond within the time required by applicable law.

Deleting your account

You can ask us to delete your account and the personal information attached to it at any time. Email privacy@buyersedgeinc.com from the address on your account, or call 800-755-5008, and we will delete it and confirm once it is done.

Children

Buyer's Edge is intended for members of participating organizations and their families who are adults. It is not directed at children under 13, and we do not knowingly collect personal information from them. If you believe a child has given us information, contact us and we will delete it.

Security

Information is transmitted over encrypted connections and held with access controls so that members can only reach their own data and the benefits offered to their organization. No system is perfectly secure, but we work to protect your information and to review our practices as the service grows.

Changes to this policy

If we make a material change to this policy we will update the date at the top of this page, and where the change is significant we will let members know in the app or by email.

Contact us

For any question about privacy, or to make a request about your information, email privacy@buyersedgeinc.com or call 800-755-5008.